Privacy Policy

Overview

Magnon Prisma (“Magnon") is committed to protecting the privacy of users on our website. This privacy policy outlines Magnon’s approach to privacy to fulfil its obligations under applicable privacy laws, including the Information Technology Act, 2000 and applicable rules.

We process any personal data we collect from you in accordance with the provisions of this privacy policy. Please read the following carefully to understand our practices regarding your personal data.

Throughout this document, the terms “we”, “us”, “our” and “ours” refer to Magnon. The terms “you”, “your” and “yours” refer to you (the individual whose personal data we are referring to).

Information Collected

Subject to your usage of this website, the categories of personal data that we may collect and process are:

  • Name
  • Contact details including contact number and email address
  • Name of the company
  • City of residence
  • Educational and employment background

When you visit and browse through our website, we may collect personal data through online identifiers and other technical data like IP address, transaction logs, and device details. These are features that are standard across all websites.

The personal data that you provide during usage of our service or that gets collected in the background and/or is observed about you during usage of our services.

Use of Personal Information

  • Such information helps us to improve the user experience, advertising services, and the support provided to the user.
  • We also use the data to respond to the user and client queries efficiently. In our efforts to continually improve our product and service offerings, we and our affiliates collect and analyze demographic and profile data.
  • To verify your identity.
  • To deliver our services.
  • To communicate with you regarding existing services availed by you, including notifications of any alerts or updates.
  • To evaluate, develop and improve our services.
  • For product analysis.
  • To send you information about our other services which may be of interest to you.
  • To handle enquiries and complaints.
  • To comply with legal or regulatory requirements.

Lawful bases of processing your personal data

We process your personal data by relying on one or more of the following lawful bases:

  • You have consented to us processing your personal data for specified reasons.
  • The processing is necessary for compliance with a legal obligation we have (for example, towards law enforcement agencies, government agencies, regulators, etc.).
  • The processing is necessary for provision of certain services to you (for example, to evaluate, develop and improve our products and services).

Where the processing is based on your consent, you have the right to withdraw your consent at any point in time. Upon receipt of your request to withdraw your consent, the consequences of withdrawal will be communicated to you. In many cases, upon such a withdrawal, we may not be able to continue offering our products and services to you. You may withdraw consent by contacting us at bhakti.verma@magnongroup.com.

Sharing of Personal Information

Disclosure may be necessary to provide users access to our services, to comply with our legal obligations, and to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our services. We may use third parties in the provision of our products and services to you. We may share your personal data with such third parties that we use to deliver our services. We have appropriate contracts in place with all such third parties. This means that they are not permitted to do anything with your personal data which is outside of the scope specified by us.

We may disclose personal information collected by Us if required to do so to law enforcement offices to respond to court orders, or any or all legal process, third-party rights owners, or others in the good faith belief that such disclosure is reasonable and deemed necessary to enforce this privacy policy or this website’s Terms of Use. We and our affiliates might share some or all of the user’s personal information and data with another business entity if and when we (or our assets) plan to merge with or be acquired by any business entity, or re-organization or restructure the business. Such a business entity (or the new combined entity) will be mandatorily required to follow this privacy policy with respect to the user’s personal information. We may share anonymous or de-identified data with third parties for research, advertising and marketing, analytics and other purposes, provided such information does not identify a particular individual.

Security Precautions

We maintain reasonable physical, electronic, and procedural safeguards to protect your information in accordance with the Information Technology Act, 2000 and applicable rules. Once your information is in our possession, we adhere to our security guidelines to protect it against unauthorized access in compliance with applicable laws. However, by using our website, the users accept the inherent security implications of data transmission over the internet and the World Wide Web which cannot always be guaranteed as completely secure, and therefore, there would always remain certain inherent risks regarding use of this website.

Cross Border Data Transfer

Personal data we hold about you may be transferred to other countries outside of India for any of the purposes described in this privacy policy.

Grievance Officer

For any further queries and complaints related to privacy, or exercising your rights, you could reach out to

Mr. Vivek Merani (vivek.merani@magnon-egplus.com)

Cookie Policy

We may use cookies and other tracking mechanisms on our website and other digital properties to collect data about you. Cookies are small text files that are placed on your computer by websites that you visit. They are widely used to make websites work, or work more efficiently, as well as to provide information about your actions to the owners of the website.

Outlined below are the categories of cookies along with a description of what they are used for.

Strictly Necessary Cookies: These cookies are needed to run our website, to keep it secure, and to comply with regulations that apply to us.

  • Functional Cookies: We may use functional cookies on our website. These cookies allow us to remember information you enter or choices you make (such as your username, language, or your region) and provide you with enhanced, more personalised features.
  • Performance/Analytics Cookies: We may use performance/analytics cookies on our website. These cookies collect information about how visitors use our website and services, including which pages visitors go to most often and if they receive error messages from certain pages. It is used to improve how our website functions and performs.
  • Marketing Cookies: We may use marketing cookies on our website. These cookies help us decide which of our products, services and offers may be relevant for you. We may use this data to tailor what you see on websites and mobile apps, including social media. For instance, you may see our ads on other sites after you have been to our website.

We may also collect personal data about you via our mobile app(s) via permissions in the app. This is primarily used to enhance the functionality of the app and to analyze it to serve you better.

Retention of personal information

We keep the personal data we collect about you for as long as it is required for the purposes set out in this privacy policy and for legal or regulatory reasons. We take reasonable steps to delete or permanently de-identify your personal data that is no longer needed.

Children’s privacy

If you are a parent or guardian and are aware that your child has provided us with their personal data, you may reach out to us by emailing us if you no longer want your child’s personal data to be processed or retained. Please contact us at bhakti.verma@magnongroup.com.

Notification of changes

We regularly review and update this privacy policy to ensure it is up-to-date and accurate. Any changes we may make to this privacy policy in future will be posted on this page.

Effective Date of this Privacy Policy

This privacy policy is effective as of 04 January 2023.

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